Program Details

Program Name

Healthcare Customer Service Representative

Program Website

https://www.nwtc.edu/academics/programs/fields-of-interest/health-sciences/therapeutic-services/medi

Institution

Northeast Wisconsin Technical College

Institution Website

ITA Program Number (for staff only)

00111_00113

Format

Online and In-Person

Program Description

Learn to provide excellent customer service in a health care setting. You'll be instructed on how to not only meet but to exceed customer needs. All courses in this certificate may be applied toward the Medical Assistant technical diploma program.

Education Needed for Enrollment

High School Diploma or Equivalent

This Program is Offered

5 times a year

Duration

This program takes approximately 7 hours per week for 15 week(s).

Schedule

This program is offered

Days
Evenings

Full-Time/Part-Time

This program is offered Full-Time & Part-Time

Application Deadline

Application is accepted year round.

Program Curriculum

Document 1

Related Occupations

Customer Service Representatives
Patient Representatives
Insurance Claims and Policy Processing Clerks

Credit Hours

Career Pathway

Transfers into Healthcare Business Professional Technical Diploma.

Leads to WIOA-Defined Credential

Yes

Program Outcome

The institution reports this program leads to -

Industry-Recognized Certificate or Certification

Name of Associated Credential

Healthcare Customer Service Representative Certificate

Financial Aid

Financial aid is not available for this program.

Tuition and Required Fees

$1,079.00

Books

$200.00

Supplies/Materials

$0.00

Other Fees

$0.00

Total Cost

$1,279.00

Refund Policy

Students can officially withdraw from classes before 60% of the class has been completed; a Withdraw (W) grade will be posted. If a student withdraws during the refund period, a refund adjustment may be posted to their account. If students receives financial aid, veteran’s funding or agency assistance, it is their responsibility to notify the appropriate office to verify potential repayment of funds.

Covers the period July 1, 2020 through June 30, 2023

This program is offered at the following location(s) for in-person instruction:

Green Bay Campus

2740 W. Mason Street
Green Bay, Wisconsin 54307

Marinette Campus

1601 University Dr.
Marinette, Wisconsin 54143

Sturgeon Bay Campus

229 N. 14th Ave.
Sturgeon Bay, Wisconsin 54235

Online NWTC

https://www.nwtc.edu/
Green Bay, Wisconsin 12345

Program Contact(s)

Student Services

Main Contact
start@nwtc.edu
(920) 498-5444

Disability Accommodation Contact(s)

Not Provided

Language Accommodation Contact(s)

Not Provided

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Program Details

General Information

Credential Information

Program Costs

Student Data - Program Enrollments, Completions & Employment Outcomes

Location

Contacts